Whilst I am positive that you will be happy with your order, jewellery can be returned or exchanged within 14 days with proof of purchase and providing the item has not been worn and the item and jewellery box is in perfect condition. Commissions and personalised orders are non returnable and are excluded from my returns policy. All returns must be posted by Royal Mail Special Delivery.
For reasons of hygiene, earrings for pierced ears are absolutely non returnable.
If there is a clear manufacturing fault in your piece of jewellery on my behalf which occurred within a month from the date of purchase, I will repair it free of charge. However there will be a charge depending on the work required outside this time frame, or if your jewellery shows obvious signs of wear and tear.
I reserve the right to alter prices and products listed on my website without any notice and at my discretion. I also reserve the right to cancel any sale. In the unlikely event that your order is cancelled a full refund will be made.